Service: Support & ICT

Our team of ICT experts have a wealth of experience relating to Trapeze technology, and surrounding networks and infrastructure. Our standard services are outlined in this section, but we encourage you to get in touch regarding any related requirements – it is likely that we can assist in the vast majority of instances.

Enhanced Service Package

The Extended Service Package is now available and includes the following enhancements to your standard Trapeze Trapeze maintenance agreement. You can customise from the options below to suit your requirements. Enhanced SLA...

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Extended Support Hours

Trapeze standard support hours are 9am to 5.30pm. It is possible to offer extended support outside of these hours in order to meet the needs of particular customers. The nature and cost of this service is highly dependent on a...

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Trapeze can offer remote hosting for traditional ‘thick client’ solutions such as PASS, RouteWise and Fleetmaster, as well as locally-hosted NOVUS systems. This removes the requirement to locally manage and maintain hardware and...

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