Holiday Matrix is core functionality within both NOVUS RT and NOVUS FX which allows users to quickly and easily modify schedules and timetables for holidays and other ‘special’ days of the year where schedules vary from the...Read More
When you first go live with Trapeze you do of course receive full system training to enable you to get up and running. However, it is a great idea to continue to invest in training in order to continue and extend use of your technology investment; and also to increase staff engagement and retention.
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WHY INVEST IN TRAINING?
- Benefits for the organisation:
- Improve effectiveness of staff
- Retention of knowledge within the organisation
- Staff engagement and retention
- Reduce costly operator errors
- Benefits for staff:
- Become a SuperUser
- Career advancement (make yourself indispensable)
TRAINING LOCATIONS & FORMATS
Typically we offer three types of training: on-site, Trapeze-hosted, and WebEx. Each has its place, as outlined below:
- On-site training
With this type of training one of our experts visits your organisation to train required staff. This tends to be the most suitable option when a) you want to train more than a couple of people, b) staff would benefit from being trained in a familiar environment, with their own technology and tools.
- Trapeze-hosted training
In this scenario members of your team visit the Trapeze office to be trained by one of our experts. This is best suited to situations where a) you are training a small number of people (usually one or two), b) it would be beneficial for staff to get away from their regular working environment to completely focus their attention on the learning.
- WebEx training
Here we would host an online training course in which the Trapeze expert trains staff using screen sharing. This is a sensible option if a) geography makes in-person training inconvenient or uneconomical, b) the training in question is relatively short. Whenever arranging training we always review these options with you in order to determine the most effective and economical option for your particular requirements.
This course is designed to ensure delegates are able to manage Provider records (as applicable) in order to maintain records for scheduling and financial record keeping. It is suitable for SuperUsers and System Managers.Read More
This course provides attendees with a good understanding of how to record, update and report on employee information within the PASS Ops system. Attendees learn how to record information regarding employees, and how to obtain...Read More
This course ensures attendees can manage an organisation’s schedules, as well as offering route optimisation techniques and strategies and scenario planning (‘what if’ scheduling). It is suitable for Schedulers, SuperUsers and...Read More