When you first go live with Trapeze you do of course receive full system training to enable you to get up and running. However, it is a great idea to continue to invest in training in order to continue and extend use of your technology investment; and also to increase staff engagement and retention.
Typically we offer three types of training: on-site, Trapeze-hosted, and WebEx. Each has its place, as outlined below:
With this type of training one of our experts visits your organisation to train required staff. This tends to be the most suitable option when a) you want to train more than a couple of people, b) staff would benefit from being trained in a familiar environment, with their own technology and tools.
In this scenario members of your team visit the Trapeze office to be trained by one of our experts. This is best suited to situations where a) you are training a small number of people (usually one or two), b) it would be beneficial for staff to get away from their regular working environment to completely focus their attention on the learning.
Here we would host an online training course in which the Trapeze expert trains staff using screen sharing. This is a sensible option if a) geography makes in-person training inconvenient or uneconomical, b) the training in question is relatively short. Whenever arranging training we always review these options with you in order to determine the most effective and economical option for your particular requirements.
Holiday Matrix is core functionality within both NOVUS RT and NOVUS FX which allows users to quickly and easily modify schedules and timetables for holidays and other ‘special’ days of the year where schedules vary from the...
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