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The Extended Service Package is now available and includes the following enhancements to your standard Trapeze Trapeze maintenance agreement. You can customise from the options below to suit your requirements. Enhanced SLA...
Read MoreTrapeze standard support hours are 9am to 5.30pm. It is possible to offer extended support outside of these hours in order to meet the needs of particular customers. The nature and cost of this service is highly dependent on a...
Read MoreTrapeze can build apps across all major platforms, and have created national award-recognised apps such as those delivered for Traveline Scotland and Gloucestershire County Council. We are also experienced at integrating...
Read MoreShould you have a need for an application interface either from a Trapeze product to an external system or a need for an external system to access data from a Trapeze product we can work with you to design and develop...
Read MoreShould you have a need for customised functionality, Trapeze can deliver this as a bespoke, personalised development project. In this instance Trapeze can work with you to agree the scope of the requirements for your specific...
Read MoreProduct developments that are too niche to be developed under a R&D budget can instead be funded by clients as Special Interest Groups (SIGs). These offer groups of customers to collaborate on a specific project,...
Read MoreThe reporting functionality in your Trapeze technology is hugely valuable, yet many customers don’t take full advantage of the information available to them. If there is particular data you require from your system that the...
Read MoreEvery organisation is unique and has specific ways of working, which of course impacts on training requirements. While we will adapt any of our standard training packages to your needs, we can also produce a fully bespoke...
Read MoreThe reporting functionality in your Trapeze technology is hugely valuable, yet many customers don’t take full advantage of the information available to them. We can offer training to ensure users are able to effectively use...
Read MoreWhile new system go-lives are of course accompanied by system training, it is often a good idea to arrange for additional training at a later date, when users who are now fully familiar with the system can explore advanced...
Read MoreThe online world moves fast, so it’s important not to be left behind. You can ensure your Apps and Websites retain a modern look and feel by undertaking regular refreshes.
Read MoreIt may be tempting to ‘muddle through’ with on boarding, allowing new users to either pick things up for themselves, or asking other users to provide training as best they can. There are several risks associated with this...
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