Customer: Private Hire & Taxi

Enhanced Service Package

The Extended Service Package is now available and includes the following enhancements to your standard Trapeze Trapeze maintenance agreement. You can customise from the options below to suit your requirements. Enhanced SLA...

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Extended Support Hours

Trapeze standard support hours are 9am to 5.30pm. It is possible to offer extended support outside of these hours in order to meet the needs of particular customers. The nature and cost of this service is highly dependent on a...

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APP development

Trapeze can build apps across all major platforms, and have created national award-recognised apps such as those delivered for Traveline Scotland and Gloucestershire County Council. We are also experienced at integrating...

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API development

Should you have a need for an application interface either from a Trapeze product to an external system or a need for an external system to access data from a Trapeze product we can work with you to design and develop...

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Bespoke & Custom Developments

Should you have a need for customised functionality, Trapeze can deliver this as a bespoke, personalised development project. In this instance Trapeze can work with you to agree the scope of the requirements for your specific...

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Custom Report Writing

The reporting functionality in your Trapeze technology is hugely valuable, yet many customers don’t take full advantage of the information available to them. If there is particular data you require from your system that the...

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Bespoke Training Courses

Every organisation is unique and has specific ways of working, which of course impacts on training requirements. While we will adapt any of our standard training packages to your needs, we can also produce a fully bespoke...

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Report Utilisation Training

The reporting functionality in your Trapeze technology is hugely valuable, yet many customers don’t take full advantage of the information available to them. We can offer training to ensure users are able to effectively use...

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Advancement training (after go-live)

While new system go-lives are of course accompanied by system training, it is often a good idea to arrange for additional training at a later date, when users who are now fully familiar with the system can explore advanced...

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“On boarding” for new staff

It may be tempting to ‘muddle through’ with on boarding, allowing new users to either pick things up for themselves, or asking other users to provide training as best they can. There are several risks associated with this...

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