While new system go-lives are of course accompanied by system training, it is often a good idea to arrange for additional training at a later date, when users who are now fully familiar with the system can explore advanced functionality with a view to extracting maximum value from your technology investment.
Advancement training not only enables you to extract greater efficiency from staff usage of technology; it also tends to include a healthy focus on reporting and management information, so staff can quickly and consistently provide the type of high level data that enables managers to make effective business decisions.
One further benefit relates to staff engagement: employees who feel they are being invested in, and that their career is therefore progressing, tend to be more engaged and pose less of a retention risk. We often also see that staff who excel at advancement training may then be in a position to move on to SuperUser level, which again benefits both themselves and their employer.