Customer: Local Authorities

Run Management in PASS & NOVUS DR

This module ensures delegates are able to manage runs in PASS or NOVUS DR. A run is defined as a vehicle with driver (and Passenger Attendant if required) leaving a depot, transporting passengers and returning to the depot....

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Client Management in Schools & DRT

This course ensures attendees have the knowledge and tools required to use their Trapeze technology to manage passengers within the system. It covers adding new clients, amending client records and setting transport needs on a...

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Basic Fixed Route Scheduling

This course enables attendees to use their Trapeze software to book and schedule trips to available vehicles. It covers both route building and scheduling as well as (where appropriate) blocking and runcutting. The course is...

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Basic Schools & DRT Scheduling

This course enables attendees to book trips and schedule trips to available vehicles. It covers both Casual (one-off) trips and Subscriptions (regular work). The course is suitable for Schedulers, Dispatchers, SuperUsers and...

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SQL Report Writing

This course ensures delegates have the skills needed to create, modify and run SQL-based reports. Course overview: Understanding the structure of the SQL database Performing basic database queries Utilising SQL SELECT statements...

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Report Utilisation Training

The reporting functionality in your Trapeze technology is hugely valuable, yet many customers don’t take full advantage of the information available to them. We can offer training to ensure users are able to effectively use...

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Getting to grips with TransXChange

TransXChange is the nationwide standard for exchanging bus schedule data and is the format in which local authorities and PTEs receive electronic bus route registrations. This course provides attendees with the skills needed to...

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Advancement training (after go-live)

While new system go-lives are of course accompanied by system training, it is often a good idea to arrange for additional training at a later date, when users who are now fully familiar with the system can explore advanced...

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Publicity Design

Trapeze offers a bus stop publicity design service for creating templates tailored to the needs of each organisation. The service can include the following elements: Customised design for your organisation Incorporation of...

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“On boarding” for new staff

It may be tempting to ‘muddle through’ with on boarding, allowing new users to either pick things up for themselves, or asking other users to provide training as best they can. There are several risks associated with this...

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